Delivery & Lead Times
Mise à jour : 30/06/2026
Delivery & timeframes
Delivery zones
We deliver throughout mainland France, as well as:
- Belgium, Luxembourg, Netherlands: 3-6 working days
- Switzerland (customs borders): 5-8 working days
- United Kingdom: 5-10 working days (customs duties charged to customer)
- Germany, Austria: 3-6 working days
Preparation timeframes
Your order is prepared within 24 to 48 working hours after payment is received.
Bulky items (armchairs, furniture) may require 3 to 5 additional working days
for preparation.
Delivery timeframes (after shipment)
| Destination | Standard delivery | Express delivery |
|---|---|---|
| Mainland France | 2-4 days | 24-48 h |
| EU Europe | 3-6 days | 2-3 days |
| United Kingdom | 5-10 days | 3-5 days |
Order tracking
An email with your tracking number is sent upon shipment. You can track your parcel in real time from your customer account or via the carrier's link.
Delivery charges
- Free delivery on all orders in mainland France
- Express delivery and Europe: free depending on areas served (see basket)
- Bulky items: delivery by appointment with installation option available (optional)
Parcel receipt
We recommend you check the parcel's condition in the presence of the delivery driver. If the parcel is visibly damaged, refuse it or issue precise and dated reservations on the delivery slip, then contact us within 48 hours.
Absence at delivery
If you are absent, the carrier will leave a calling card. You generally have 10 days to collect your parcel from a collection point or post office.
Delivery support
For any questions: contact@l-vation.fr. Response within 24 working hours.