Privacy Policy

Mise à jour : 30/06/2026

Privacy Policy

1. Identity of the data controller

The data controller for your personal data is Altiaro SAS,

whose registered office is located at [TO BE COMPLETED], [POSTCODE] [CITY].

2. Data collected

We collect only the data necessary to execute your order:

• Identity: surname, forename, title
• Contact details: email, telephone, delivery postal address
• Order: products purchased, amount, history
• Navigation: IP address, technical and analytical cookies

3. Purposes

Your data is used for:

• Processing and delivering your orders
• Managing customer relations (customer service, loyalty)
• Sending you marketing communications (with your consent)
• Complying with our legal obligations (accounting, taxation)

4. Legal basis

• Performance of the sales contract (Article 6.1.b GDPR)
• Legitimate interest for security and fraud prevention (Article 6.1.f)
• Explicit consent for marketing communications (Article 6.1.a)

5. Retention period

• Order data: 3 years after the last order (legal warranty)
• Accounting data: 10 years (legal obligation)
• Cookies: 13 months maximum

6. Recipients

Your data is shared only with:

• Our technical service providers (hosting provider, Mollie payment provider, carriers)
• Tax and judicial authorities upon legal request

7. Your rights

In accordance with the GDPR, you have the following rights:

• Right of access to your data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with the CNIL (www.cnil.fr)

To exercise these rights, contact us at contact@l-vation.fr. We respond within 30 days.

8. Security

We implement technical and organisational measures to protect your

data: SSL encryption, restricted access, encrypted backups, hashed passwords.

9. Cookies

We use technical cookies necessary for the website to function and, with

your consent, analytical cookies (Google Analytics) and marketing cookies.

You can manage your preferences at any time from the cookie banner.